{"id":35400,"date":"2024-05-07T20:57:57","date_gmt":"2024-05-07T20:57:57","guid":{"rendered":"https:\/\/fonia.travel\/?page_id=35400"},"modified":"2025-05-14T09:46:33","modified_gmt":"2025-05-14T07:46:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/fonia.travel\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"35400\" class=\"elementor elementor-35400\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5eadd5a elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"5eadd5a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-16a60c0 sc_inner_width_none sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"16a60c0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58150c2 sc_height_huge sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"58150c2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8c58d4 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"e8c58d4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60cd174c elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"60cd174c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-2976da75 sc_inner_width_none sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"2976da75\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-346017fe sc_inner_width_none sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"346017fe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22291fb8 sc_fly_static elementor-widget elementor-widget-toggle\" data-id=\"22291fb8\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-5731\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5731\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is an eSIM card?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5731\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5731\"><p>eSIM is an integrated SIM card that is an innovative technology used in mobile devices such as smartphones and tablets. Unlike traditional physical SIM cards, eSIM is built directly into the device and runs on software.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-5732\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5732\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Does your device support eSIM?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5732\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5732\"><p>eSIM is a virtual SIM card built into a mobile device. Check your device specifications or view the latest list of eSIM compatible devices.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-5733\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5733\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is eSIM safe?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5733\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5733\"><p>Security standards on mobile networks are much higher than on public Wi-Fi networks found at airports, hotels and cafes. 3G and 4G connectivity makes data theft almost impossible by:<\/p><p>\u2013 private access;<\/p><p>&#8211; private network;<\/p><p>\u2013 comprehensive control over your data;<\/p><p>\u2013 encryption;<\/p><p>&#8211; authentication.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-5734\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-5734\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Do I need a Wi-Fi network to activate my Fonia Travel eSIM card?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5734\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-5734\"><p>Yes, to activate the eSIM card on your device, you need a Wi-Fi or cellular connection.<\/p><p>Follow the step-by-step instructions to install and activate the Fonia Travel card on your device.<\/p><p>Note for iPhone users: If you have an eSIM-only iPhone 14 or iPhone 14 Pro model and don&#8217;t have a Wi-Fi network, Apple has a new solution for eSIM activation: during the setup process, you can choose to continue without Wi-Fi. This allows you to set up a new eSIM card without Wi-Fi for free<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-5735\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-5735\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I use one eSIM card in multiple devices?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5735\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-5735\"><p>No, the eSIM card is device-specific and cannot be moved between different devices.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-5736\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-5736\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I have more than one eSIM card?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5736\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-5736\"><p>Yes, but it depends on the device. Check on your phone how many eSIM instances your device supports.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-5737\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-5737\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How to install eSIM?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5737\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-5737\"><ol><li style=\"font-weight: 400;\" aria-level=\"1\">Select the package you are interested in<\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Select a payment method and pay for the order<\/li><li style=\"font-weight: 400;\" aria-level=\"1\">After correctly paying for your order, you will receive a QR code and an activation code for your eSIM card, alongside a short installation instruction.<\/li><li aria-level=\"1\">You can find a detailed installation instruction per device on our <strong><span style=\"text-decoration: underline;\"><a href=\"https:\/\/fonia.travel\/en\/installation\/\">website here<\/a><\/span><\/strong><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Activate the eSIM card<\/li><li style=\"font-weight: 400;\" aria-level=\"1\">If you need help with the process, our customer service team will be happy to help!<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-5738\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-5738\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is an eSIM profile?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5738\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-5738\"><p>An eSIM profile is software that must be downloaded to an eSIM-enabled device to access your carrier&#8217;s mobile network. It is different from a conventional SIM card, which is a physical card that is inserted into the device and is replaceable.<\/p><p>To install an eSIM profile on the eSIM card built into your device, carriers provide:<br \/>\u2013 or a QR code (or activation code) that must be photographed with the device for automatic installation<br \/>\u2013 or allow automatic installation of an eSIM profile from your own application.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-5739\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-5739\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the most important advantages of eSIM?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5739\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-5739\"><p>eSIM is ideal if you travel frequently. You can stay connected anytime, anywhere, no matter how often or how suddenly you change location. eSIM makes traveling easier, especially for people who regularly travel back and forth between countries. Business travelers or expatriates who, for example, frequently visit their home country can keep two lines and easily switch from their domestic operator to an eSIM operator.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-57310\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-57310\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do the Unlimited Bundles Work?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-57310\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-57310\"><p>There are currently three unlimited plans available:<\/p><p><strong>&#8211; unlimited essentials <\/strong>with 1GB full speed, then limited to 1.25mbps for 24 hours<strong><br \/>&#8211; unlimited lite<\/strong> with 1GB full speed, then limited to 512kbps for 24 hours<br \/><strong>&#8211; unlimited plus<\/strong> 2GB full speed, then limited to 2mbps for 24 hours.<\/p><p>All of our unlimited data plans have a built-in throttling feature that resets every 24 hours. The reset time depends on the date the plan was first activated.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-57311\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-57311\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I can't top up my bundle, what can I do?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-57311\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-57311\"><p>Some of the packages are not compatible with packages from other Internet providers. Failed to top up your eSIM? Write to us at hello@fonia.travel.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-57312\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-57312\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Problem with activation - enable Data Roaming<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-57312\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-57312\"><p>With some packages, you must enable Data Roaming in your eSIM settings to connect to the network and activate your bundle.<\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-40804\" src=\"https:\/\/fonia.travel\/wp-content\/uploads\/2024\/08\/roaming-eng-1-370x749-1.png\" alt=\"\" width=\"173\" height=\"350\" srcset=\"https:\/\/fonia.travel\/wp-content\/uploads\/2024\/08\/roaming-eng-1-370x749-1.png 370w, https:\/\/fonia.travel\/wp-content\/uploads\/2024\/08\/roaming-eng-1-370x749-1-148x300.png 148w\" sizes=\"(max-width: 173px) 100vw, 173px\" \/><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-57313\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-57313\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Problem with purchasing an eSIM card<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-57313\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-57313\"><p>Update your browser to the latest version to purchase an eSIM without any problems.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is an eSIM card?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>eSIM is an integrated SIM card that is an innovative technology used in mobile devices such as smartphones and tablets. Unlike traditional physical SIM cards, eSIM is built directly into the device and runs on software.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Does your device support eSIM?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>eSIM is a virtual SIM card built into a mobile device. Check your device specifications or view the latest list of eSIM compatible devices.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is eSIM safe?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Security standards on mobile networks are much higher than on public Wi-Fi networks found at airports, hotels and cafes. 3G and 4G connectivity makes data theft almost impossible by:<\\\/p><p>\\u2013 private access;<\\\/p><p>&#8211; private network;<\\\/p><p>\\u2013 comprehensive control over your data;<\\\/p><p>\\u2013 encryption;<\\\/p><p>&#8211; authentication.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do I need a Wi-Fi network to activate my Fonia Travel eSIM card?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, to activate the eSIM card on your device, you need a Wi-Fi or cellular connection.<\\\/p><p>Follow the step-by-step instructions to install and activate the Fonia Travel card on your device.<\\\/p><p>Note for iPhone users: If you have an eSIM-only iPhone 14 or iPhone 14 Pro model and don&#8217;t have a Wi-Fi network, Apple has a new solution for eSIM activation: during the setup process, you can choose to continue without Wi-Fi. This allows you to set up a new eSIM card without Wi-Fi for free<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I use one eSIM card in multiple devices?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No, the eSIM card is device-specific and cannot be moved between different devices.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I have more than one eSIM card?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, but it depends on the device. Check on your phone how many eSIM instances your device supports.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How to install eSIM?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ol><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\">Select the package you are interested in<\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\">Select a payment method and pay for the order<\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\">After correctly paying for your order, you will receive a QR code and an activation code for your eSIM card, alongside a short installation instruction.<\\\/li><li aria-level=\\\"1\\\">You can find a detailed installation instruction per device on our <strong><span style=\\\"text-decoration: underline;\\\"><a href=\\\"https:\\\/\\\/fonia.travel\\\/en\\\/installation\\\/\\\">website here<\\\/a><\\\/span><\\\/strong><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\">Activate the eSIM card<\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\">If you need help with the process, our customer service team will be happy to help!<\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"What is an eSIM profile?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>An eSIM profile is software that must be downloaded to an eSIM-enabled device to access your carrier&#8217;s mobile network. It is different from a conventional SIM card, which is a physical card that is inserted into the device and is replaceable.<\\\/p><p>To install an eSIM profile on the eSIM card built into your device, carriers provide:<br \\\/>\\u2013 or a QR code (or activation code) that must be photographed with the device for automatic installation<br \\\/>\\u2013 or allow automatic installation of an eSIM profile from your own application.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What are the most important advantages of eSIM?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>eSIM is ideal if you travel frequently. You can stay connected anytime, anywhere, no matter how often or how suddenly you change location. eSIM makes traveling easier, especially for people who regularly travel back and forth between countries. Business travelers or expatriates who, for example, frequently visit their home country can keep two lines and easily switch from their domestic operator to an eSIM operator.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do the Unlimited Bundles Work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>There are currently three unlimited plans available:<\\\/p><p><strong>&#8211; unlimited essentials <\\\/strong>with 1GB full speed, then limited to 1.25mbps for 24 hours<strong><br \\\/>&#8211; unlimited lite<\\\/strong> with 1GB full speed, then limited to 512kbps for 24 hours<br \\\/><strong>&#8211; unlimited plus<\\\/strong> 2GB full speed, then limited to 2mbps for 24 hours.<\\\/p><p>All of our unlimited data plans have a built-in throttling feature that resets every 24 hours. The reset time depends on the date the plan was first activated.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I can't top up my bundle, what can I do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Some of the packages are not compatible with packages from other Internet providers. Failed to top up your eSIM? Write to us at hello@fonia.travel.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Problem with activation - enable Data Roaming\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>With some packages, you must enable Data Roaming in your eSIM settings to connect to the network and activate your bundle.<\\\/p><p><img class=\\\"alignnone wp-image-40804\\\" src=\\\"https:\\\/\\\/fonia.travel\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/roaming-eng-1-370x749-1.png\\\" alt=\\\"\\\" width=\\\"173\\\" height=\\\"350\\\" \\\/><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Problem with purchasing an eSIM card\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Update your browser to the latest version to purchase an eSIM without any problems.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-44a01f54 sc_inner_width_none sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"44a01f54\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-beeecb1 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"beeecb1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a0a38c8 sc_inner_width_none sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"a0a38c8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ebfe0c sc_height_huge sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"7ebfe0c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a8f1b1 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"2a8f1b1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What is an eSIM card? eSIM is an integrated SIM card that is an innovative technology used in mobile devices such as smartphones and tablets. Unlike traditional physical SIM cards,&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-35400","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/fonia.travel\/en\/wp-json\/wp\/v2\/pages\/35400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fonia.travel\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fonia.travel\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fonia.travel\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fonia.travel\/en\/wp-json\/wp\/v2\/comments?post=35400"}],"version-history":[{"count":31,"href":"https:\/\/fonia.travel\/en\/wp-json\/wp\/v2\/pages\/35400\/revisions"}],"predecessor-version":[{"id":55312,"href":"https:\/\/fonia.travel\/en\/wp-json\/wp\/v2\/pages\/35400\/revisions\/55312"}],"wp:attachment":[{"href":"https:\/\/fonia.travel\/en\/wp-json\/wp\/v2\/media?parent=35400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}